Frequently Asked Questions

Questions during presentations

1. Samples
2. Price
3. Label
4. Invoce in US
5. Payment method
6. Warranty
7. Test results
8. Commits / bulk orders specifications
9. Use recomendations
10. Size fit

Perfect — let’s tailor these answers specifically for distributors who are evaluating your company as a workwear supplier. The tone here should communicate reliability, professionalism, competitive advantage, and support for their growth.

1rst answer

We combine high-quality manufacturing, flexible customization, and excellent customer service. Our production is cost-efficient and scalable, allowing us to support distributors with reliable supply and competitive margins. We also offer tailored support to help you grow your local market.

2nd answer…

We offer a strong balance of durability, comfort, international compliance, and competitive pricing. Our production is agile and quality-focused, with customizable options and responsive support to help distributors differentiate in their markets.

> Colombian Free trade agreement that offers more competitive pricing

> Geogrphic location – near shore advanges

We’ve been in the workwear industry for 60 years, serving both national and international clients across sectors like oil & gas, construction, mining, logistics, food and health industry. We currently supply products to partners in Colombia, Ecuador, Peru, Panama, Aruba and Costa Rica.

Yes. Our facilities are ISO 9001-certified, and our garments comply with ASTM F2413 Standards. We also offer laboratory test that certifies for electrical hazard (EH), compression and impact protection, as well as, slip and oil resistant.

Our portfolio includes:

> Our footwear portfolio includes Industrial and casual footwear with or without composite toe, metatarsal protection, electrical hazard or antistatic protection, waterproof, slip-resistant. Available in low, mid, and high cuts.

> 100% Cotton or Polyester Uniforms, with Custom Logos and Comprehensive Provisions

> High-visibility garments, coveralls, shirts, pants, and specialty garments (reflective, food and medical scrubs) for labor.

> Safety Personal Protection Equipment for face, head, eyes, hands, respiratory, and body protection.

We support customizations  based on product volumes

Technical sheet and walk to the slide

…. Our shoes have Microfiber, leather, fabric

Sole: polyurethane, Rubber

Insole: EVA and Polyeter, polyrubber

Technical sheet and walk to the slide

…. Our shoes have Microfiber, leather, fabric

Sole: polyurethane, Rubber

Insole: EVA and Polyeter, polyrubber

Uniforms

We use premium cotton blends or Polyester and technical synthetics depending on the application.

Our materials are selected for durability, safety, breathability, and ease of maintenance.

Or

We use high-grade leather, breathable mesh, oil-resistant rubber outsoles, Kevlar or steel midsoles, and lightweight composite safety toes. Comfort, durability, and worker safety are top priorities in every design.

Our Uniforms – 100% Cotton or Polyester

Our PPE …..

Yes. We can adjust materials, color schemes, sole patterns, and even co-brand or private label for distributors. We also offer branded packaging and labeling services.

Uniforms –  We offer full customization—from color and trim options to embroidery, screen printing, or heat-sealed logos. We can also adapt patterns or develop private label collections for your brand.

All models are tested with external certified laboratories to meet or exceed required standards. Tests include impact and compression resistance, slip resistance, oil and chemical resistance, abrasion, and flexing endurance. We can share lab results to prove performance.

Our uniforms undergo internal and third-party durability testing, including abrasion, colorfastness, and washing cycles. We aim to exceed industry standards to ensure customer satisfaction.

Yes. We guarantee workmanship and material quality. If there are defects, we offer replacements or credit. Our return policy is fair and focused on maintaining strong distributor relationships. We will provide our distribution contract to formalize our comercial partnership including the warranties conditions.

Yes. We guarantee workmanship and material quality. If there are defects, we offer replacements or credit. Our return policy is fair and focused on maintaining strong distributor relationships. We will provide our distribution contract to formalize our comercial partnership including the warranties conditions.

Our pricing is highly competitive and structured to support healthy distributor margins. Since we offer various models and customization options, prices can vary depending on the product type, features, and order volume.

We’re happy to provide a tailored price list once we know your specific needs—such as models of interest, target quantities, and market positioning. We also offer volume discounts and can discuss long-term pricing for ongoing partnerships.”

For example, our standard safety boots typically range from $XX to $XX per pair FOB Colombia for bulk orders. (PENDIENTE)

Standard terms include 30% deposit and 70% before shipment for first orders. Once a relationship is established, we can offer Net 30 or 60 depending on credit evaluation.

Or

For new distributors, we usually start with a 30% deposit and balance before shipment. As trust builds, we can offer Net 30 or other terms based on creditworthiness and order volume.

Yes, we’re open to exclusivity based on performance metrics, sales targets, and minimum order commitments. We can further discuss terms and conditions. We are truly looking our distributors to grow without competing against our own brand.

Our production is based in Colombia, giving us logistical advantages for North and South American markets. We can produce over 80.000 pairs per month and scale quickly with demand using advanced equipment and skilled labor.

Typical lead times are 4–6 weeks for standard products and 6–8 weeks for customized items. For repeat orders, we streamline production to reduce delivery times.

Yes, we maintain flexible capacity and reserve production slots for key partners. As we have invested in new technologies and robotics we can escale up our production to cmply with our distributors needs.

Yes, we are very familiar with international import regulations, labeling requirements, and compliance standards. We handle all documentation and work with experienced freight forwarders to ensure smooth delivery.

Yes. We’re well-versed in U.S. regulations, HTS codes, and labeling requirements. We handle all export paperwork and work closely with freight partners to ensure timely delivery

For footwear

Yes. All footwear models for the U.S. market comply with ASTM F2413 standards, including I/75 C/75 toe protection, EH resistance, and other specs depending on the model. Certifications and test reports are available upon request.

Uniforms

Yes. We ensure compliance with standards such as NFPA 2112, ASTM F1506, and ANSI/ISEA for high-visibility wear. Certifications and test reports are available upon request.

Yes, we can provide test results from certified labs that ensure each protection property compliance.

For footware:

Yes, we use accredited labs for testing and can provide full reports upon request. We’re also open to independent audits or compliance checks by your QA team.

We assist with after-sales service including, defect resolution, order discrepancies and technical consultancy. We aim to be a long-term partner, not just a supplier.

Or

We handle replacements for quality issues, offer technical assistance, and stand behind our products. Our team responds quickly to issues so our distributors can maintain trust with their clients.

Yes, we provide samples, digital catalogs, product training, and branded marketing materials to support your sales efforts. We can also co-develop campaigns if needed.

Yes, we’ve begun integrating eco-friendly fabrics and processes, such as recycled polyester and energy-saving processes. Innovation is part of our long-term growth strategy.

For Footware,

Yes, we’re exploring sustainable materials like recycled rubber and water-based chemicals. We’re also developing lightweight safety footwear using advanced composites for improved comfort and reduced fatigue.

Let me know if you’d like this in a slide deck, PDF handout, or if you want to create different versions for technical buyers vs. purchasing managers.

Distributor Onboarding Brochure: Safety Footwear Line

 

Welcome to Our Distributor Network

We are excited to partner with you. This brochure is designed to answer common questions and help you get started with confidence in distributing our premium safety footwear.

 

What Sets Us Apart: We combine high-quality manufacturing, international certifications, flexible customization, and responsive service. Our footwear is built for performance, comfort, and compliance, making it easy for distributors to grow their local market.

 

Company Overview

  • Experience: 60 years in the safety footwear industry
  • Markets Served: Construction, mining, oil & gas, logistics, food and health industries
  • Current Clients: Regional distributors and enterprise accounts across Latin America and the U.S. DHL Colombia, Nestlé, Bimbo LAC, Celsia, Sodimac/Homecenter, Securitas, Menzies aviation, Avianca among others

 

Certifications & Standards

  • ASTM F2413 (U.S.)
  • ISO 9001:2015
  • Available features: EH (Electrical Hazard), puncture resistance, metatarsal protection

 

Product Portfolio

  • Composite Toe
  • Metatarsal Boots
  • Electrical Hazard (EH) Rated
  • Waterproof & Slip-Resistant
  • Available in low, mid, and high-cut designs

Materials & Performance

  • Premium leather and breathable mesh
  • Oil-resistant rubber outsoles
  • Steel or Kevlar midsoles
  • Lightweight composite toes
  • Comfort-focused insoles

 

Customization Options

  • Colors and patterns
  • Sole styles
  • Co-branding or private label
  • Customized packaging

 

Durability & Testing

  • Impact and compression resistance
  • Slip and oil resistance
  • Abrasion and flex testing
  • Third-party lab reports available

 

Warranty & Quality Guarantee

  • Coverage for manufacturing defects
  • Flexible return/exchange process
  • Commitment to long-term relationships

 

Pricing & Terms

  • Competitive pricing structure
  • Tiered volume discounts
  • Net 30/60 terms available (post credit evaluation)

 

Exclusivity Options We offer regional exclusivity agreements based on sales performance and minimum order commitments. Our goal is to help you lead in your market without internal competition.

 

Manufacturing & Capacity

  • Based in Colombia
  • pairs per month production capacity
  • Scalable for growing demand

 

Lead Times

  • Standard models: 30–45 days
  • Custom models: 45–60 days
  • Faster for repeat orders

 

Urgent or High-Volume Orders We’re equipped to handle urgent and large-volume orders. We prioritize distributor needs and offer partial shipments when necessary.

 

Export & Logistics Expertise

  • Familiar with U.S. import/export protocols
  • Proper labeling and documentation
  • Reliable freight partnerships

 

Compliance & Certifications

  • ASTM F2413-compliant for U.S. market
  • I/75 C/75 protection
  • EH-rated models available

 

Lab Reports & Testing Third-party test reports from accredited labs are available. Independent audits are welcome.

 

After-Sales Support

  • Quality issue resolution
  • Size exchange assistance
  • Rapid response and customer care

 

Marketing Support

  • Catalogs and product sheets
  • Sales training and samples
  • Co-branded content and campaigns

 

Sustainability & Innovation

  • Recycled materials under development
  • Water-based adhesives
  • Lightweight composite designs in progress

 

Let’s Grow Together Your success is our success. We are here to provide you with the tools, products, and support to lead your market. Welcome aboard!

Contact Us

Rosa Ochoa: US Business Agent

 Email: usbusinessagent@calzado70.com / usbusinessagent@betrost.us

 Phone: +1603 2052776

 Website: [Your Website URL]betrost.us

 

Questions for our customers:

Lables requirements

Delivery address

HTS codes

Budget

Payment terms do you usually use with other suppliers